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PRIVATE & SECURITY

This Privacy policy only concerns Fiorella Pratto customers. Fiorella Pratto works to ensure that your privacy is protected when using our services. We, therefore, have a policy setting out how your personal data will be processed and protected. Fiorella Pratto company is the Controller of the personal data you disclose to us and therefore responsible for your personal data under Spanish Law 15/1999, 13th of December, Protection of Personal Data and EU Directive 95/46/EC. In accordance with the Law 15/1999, 13th of December, Protection of Personal Data, we inform you that your personal data collected on the Website by filling in forms or e-mail, will be processed and incorporated into Fiorella Pratto files for the following purposes:

– To create your personal account at fiorellapratto.com
– To process your orders via our online shop
– To send text message notifications for delivery status
– To send you marketing offers such as newsletters and catalogues
– To contact you in the event of any problems with the delivery of your orders
– To answer your queries and to inform you of new or changed services
– To manage your account by carrying out credit checks
– To analyse your personal data in order to provide you with relevant marketing offers and information
– To be able to validate that you are of legal age for shopping online

In this sense, the user expressly consents the processing of your his/her data submitted to Fiorella Pratto, S.L., for the purposes stated above.
The user hereby guarantees that the personal data provided are true and accurate and undertakes to notify any changes or modifications thereof. Any loss or damage caused to the site or the person responsible for the website or any third party by communicating incorrect, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. Personal data collected from the user, either through the forms on the Website or by email from the user shall be true, accurate, complete and updated, responding to the damages that he/she might arise due to defective filling of false, inaccurate, incomplete or outdated. Personal data collected from the user will not be disclosed to any company or will be available for others, being used only for the purposes described.


YOUR RIGHTS

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. You have the right to request written documentation on the personal information we have about you in our account files. To request this document please write to info@fiorellapratto.com
You can withdraw your consent to us using the data for marketing purposes (i.e. sending Newsletters or offers to your e-mail address) at any time.
You can contact us: Paseo Conde de los Gaitanes 7, La Moraleja 28109 Madrid (SPAIN) or by email: info@fiorellapratto.com.


COOKIES

By accepting this Privacy Policy you consent to the cookies used on this site website, which are described below.
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Fiorella Pratto uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. You can easily erase cookies from your computer or mobile device by using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all of our features.

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